Welcome to Pulse SMS support. This guide will help you quickly find answers and get back to messaging.
Before You Begin
If something is not working as expected, check these first:
- Pulse SMS must be set as your default SMS app
- Pulse SMS supports SMS/MMS only and does not support RCS or advanced messaging.
- Make sure you are signed into your Pulse account for syncing
- Check that all required permissions are enabled
Pulse SMS - Does the app support RCS or "advanced messaging"?
Pulse SMS - Quick Start Guide
Getting Started
New to Pulse SMS? Start here:
- Quick Start Guide
- Set Pulse SMS as your default messaging app
- Create or sign into your Pulse account
- Move messages from another messaging app
Pulse SMS - Will all of my messages get imported when I load the app for the first time?
Messaging (Send, Receive, Sync)
If messages are not sending, syncing, or appearing correctly:
- Troubleshoot sending and receiving messages
- Fix sync issues across devices
- Check message delays or missing messages
- Verify permissions and background settings
Pulse SMS - Troubleshooting Message Delivery
Pulse SMS - Resync Messages and Refresh Account
Pulse SMS - Why are my messages failing to send or are being delayed?
Device & Setup Topics
- Dual SIM setup and limitations
- Switching from another messaging app
- Notifications not working
- Contacts not appearing correctly
Pulse SMS - How does dual SIM support work?
Pulse SMS - How can I set up the default SIM on a dual SIM phone?
Welcome to Pulse SMS: Switching from Another Messaging App
Pulse SMS - Why are notifications not making any sound?
Account & Sync
- Create or manage your Pulse account
- Sync messages across devices
- Fix login or account-related issues
Pulse SMS - Resync Messages and Refresh Account
App Features & Settings
- Customize messaging settings
- Manage notifications
- Organize conversations
Pulse SMS - Managing Messages from Non-Contacts
Pulse SMS - How do I get notifications on my computer?
Pulse SMS+ - How do the folders work?
Subscriptions & Purchases
- Upgrade to Pulse SMS Premium
- Restore your purchase
- Manage or cancel your subscription
Pulse SMS - Is Pulse SMS free to use?
General - How can I cancel my subscription from my device?
Frequently Asked Questions
- Does Pulse SMS support RCS?
- Why do my messages look different from other apps?
- Can I use Pulse SMS on multiple devices?
Pulse SMS - Does the app support RCS or "advanced messaging"?
Pulse SMS - How is Pulse SMS different than a normal SMS app?
Pulse SMS - What services, platforms, and devices can I send messages from?