Our team is aware of an issue sending/receiving messages when using Pulse SMS on older Android OS versions. This has been resolved and its fix is included in our app's new version.
The issue was found on older Android versions, e.g. Android 10 and 11.
When will the release be available?
The version (6.3.1.2999) containing the fix should be available now on Google Play/Play Store. Please feel free to update our app on your device.
What can I do about my messages?
We identified the issue is related to phones with older Android versions. Updating your phone's Android version to OS 12+ will resolve the issue. Updating to the new release will also fix the issue without updating your OS.
I've just received the update. Will it automatically re-send the messages that failed to be sent?
No, you will need to manually re-send them. To re-send a failed message, simply long-press it and select Resend.